Privacy & cookie policy

Here at monocode we take privacy seriously and will only use your personal data to administer your requests and accounts. monocode acts as a data controller towards the data received via the website, whereby subprocessors are used for further processing. This Privacy and Cookie Policy gives more information on how your data is processed and which cookies are used to process data.

monocode will never share/sell your personal data for commercial purposes.

Privacy policy

Processing of your personal information

Collection of personal data

When using our website, your data can be collected in the following ways:

* Forms
* Postmark (e-mailtracing)
* Job application

The requested data is limited to the necessary minimum, however, if additional data/information is shared by the data subject, this will also be collected.

Use, storage, transfer & retention of personal data

Data received by monocode via the website, will be used for the following purposes:

* processing of a job application
* respond to requests
* (process subscriptions)
* optimise and improve the website

Whereas consent has been obtained, updates/newsletters can be sent to you.

By processing your personal information, this might be shared with third parties, whereby the following apply to the aforementioned processing activities:

How?	Which data?	Storage/transfer	Retention
Forms	Name, email, phone	Website database ServerDigital Ocean inFrankfurt) / mailbox (G-Suite)	200 days
Postmark	Emails and contact details;content tracing.	Postmarkdatabase (part of Wildbit, a US company – transfer is based on US-EU Privacy Shield	45 days
Job Applications	Name, email.phone and CV	Mailbox (G-Suite)	Duration of the

Security measures

To protect data received, monocode engages in taking technical and organisational measures to protect it against loss, destruction, fraud and other unauthorised processing actions. Whereas data is shared with third parties, the necessary contractual agreements are in place, including additional safeguards if it should concern data transfers outside the European Economical Area.

Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience.

We use cookies to personalise content and to analyse our web traffic. We share information about your use of our site with Google when and only when you watch a YouTube video who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website and in particular those collected by YouTube when you watch a video.

Our website uses functional cookies, to ensure the enablement of all website functions. These cookies are applied even without your consent, as they influence the functioning of our website. Functional cookies are stored mostly only during your session, but some might be kept for a maximum of 1 year.

The following functional cookies are used:

Name	Provider	Purpose	Expiry	Type
CookieConsent	Cookiebot	Stores the user’s cookie consent state for the current domain	1 year	НТТР

Additionally, monocode uses statistic cookies, which help the website owner to understand how visitors interact with the website by collecting and reporting information anonymously. These cookies are only collected when consent has been provided and will be deleted at the expiry date. It concerns cookies such as:

* Google Analytics: We use Google Analytics to track visitors on this site. Google Analytics uses cookies to collect these data. In order to be compliant with the new regulations, Google included a data processing amendment.
The data we collect will be processed anonymously, and “Data sharing” is disabled. We don’t use other Google services in combination with Google Analytics cookies.

* Logs: We use Optimized OS and Application Logging, which provides additional audit and log information for incident response. This enables us to draw up reports regarding the scope of a breach, for internal and external communication. Access logs from the web server and logs logging into the server are kept for 200 days. These logs contain your IP-address. We don’t use this for tracking, only for incident reports to protect our servers.

More detailed, the following statistic cookies are used:

Name	Provider	Purpose	Expiry	Type
_ga	monocode.be	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	2 years	HTTP
_gid	monocode.be	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	1 day	HTTP
collect	Google	Used to send data to Google Analytics aboutSessionthe visitor’s device and behaviour. Tracks the visitor across devices and marketing channels.	Session	Pixel
vuid	Vimeo	Collects data on the user’s visits to the website,	2 years	HTTP

Lastly, monocode uses marketing cookies to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. These cookies are only collected when consent has been provided and will be deleted at the expiry date.

The following marketing cookies are used:

Name	Provider	Purpose	Expiry	Type
IDE	Google	Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.	1 year	HTTP
test_cookie	Google	Used to check if the user’s browser supports cookies.	1 day	HTTP
GPS	YouTube	Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.	1 day	HTTP
VISITOR_INFO1_LIVE	YouTube	Tries to estimate the users’ bandwidth on pages with integrated YouTube videos.	179 days	HTTP
YSC	YouTube	Registers a unique ID to keep statistics of what videos from YouTube the user has seen.	Session	HTTP
yt-remote-cast-installed	YouTube	Stores the user’s video player preferences using embedded YouTube video.	Session	HTML
yt-remote-connected-devices	YouTube	Stores the user’s video player preferences using embedded YouTube video.	Persistent	HTML
yt-remote-device-id	YouTube	Stores the user’s video player preferences using embedded YouTube video.	Persisten	HTML
yt-remote-fast-check-period	YouTube	Stores the user’s video player preferences using embedded YouTube video.	Session	HTML
yt-remote-session-app	YouTube	Stores the user’s video player preferences using embedded YouTube video.	Session	HTML
yt-remote-session-name	YouTube	Stores the user’s video player preferences using embedded YouTube video.	Session	HTML

monocode does not use any preference or unclassified cookies.

If at some point you would like to disable to cookies you have consented to, or the ones automatically applied, you can do this by disabling cookies in your browser. We suggest consulting the Help section of your browser, or taking a look at the About Cookies website which offers guidance for all modern browsers.

Rights

As a data subject, you have the right to:
* gain access to your personal data
* have your data modified or deleted
* have processing activities restricted
* object against processing activities
* data portability

You can launch a request via the button below. Note however that these rights are not absolute, but a response on why your request can or cannot be processed will be provided within 30 days.

Should you have any complaint on how monocode is handling your data, we kindly ask you to contact us via the website or the GDPR request button in the first place. However, if you believe to be helped insufficiently, you can file a complaint at the Belgian Data Protection Authority (Drukpersstraat 35, 1000 Brussel, tel.: +32 (0)2 274 48 00, e-mail: contact@apd-gba.be or www.gegevensbeschermingsautoriteit.be)

Contact

monocode
Bampslaan 19
3500 Hasselt
info@monocode.be
011 12 35 89
VAT: BE08 4029 5063